Air India is undergoing a major makeover after TATA took over the airlines. And while we’ve now heard great things about the revamped Air India, some Jain passengers complain that the airline served them non-vegetarian meals despite the advance warning. A passenger’s tweet is going viral on social media. He wrote: The staff members did not check the food before serving us and gave us non-vegetarian food. They haven’t even apologized. ”
@RNTata2000
Sir, we Indians are ur diehard fans, we sincerely pray for your success and well being.
However, one incident has shocked us to the core.
Which is as follows:
*AIR INDIA flyers! BEWARE!
Here is the video evidence https://t.co/hTf5ufC2m7— Shivpuri RWA (@RwaShivpuri) March 30, 2022
To ensure smooth and hassle-free services, Air India has issued a series of new guidelines for its cabin crew. In accordance with the new guidelines, cabin crew members were told to wear a minimum of jewelry to avoid delays at security and customs checks. Additionally, they were told not to visit duty-free shops and to proceed directly to the departure gates after completing security and immigration checks. To expedite the process of boarding and welcoming passengers, cabin crew members were told not to consume any food or drink before or during the process. As issued by Air India Chief Executive Officer for Flight Services Vasudha Chandna, the Standard Operating Procedures (SOPs) for cabin crew are as follows:
Do not eat or drink before the passenger boarding process
To expedite the process of boarding and welcoming passengers, cabin crew members were told not to consume any food or drink before or during the process.
PPE kits mandatory for crew members on board
All members must wear PPE kits after boarding flights.
Minimal jewelry
Cabin crew members were told to wear a minimum of jewelry to avoid delays at security and customs checks.
No visits to duty free shops
To avoid flight delays, cabin crew were told not to visit duty-free shops and to go directly to departure gates after completing security and immigration checks.
Complete the mandatory checks in advance Or Before Time
Members were told to complete all mandatory checks early or before time.
Moving the crew to the MCO
Crew members must go to the Movement Control Office (MCO) once the check-in formalities have been completed. They must go to the airline within the deadline, regardless of the arrival of the flight commander.
Close the aircraft door immediately after the boarding process
Cabin crew members must ensure that they do not delay closing the aircraft door immediately after completing the boarding procedure.
